SHIPPING POLICY

SHIPPING

 

TO RETURN YOUR PRODUCT FOR EXCHANGE, YOU SHOULD MAIL YOUR PRODUCT TO: FIRST FLOOR, E-17, KH. NO. 4/11, 5/15/2, VILLAGE NILOTHI, SHIV NAGAR, E-BLOCK, NEW DELHI- 110041

 

THE COST OF MAILING YOUR ITEM BACK TO US IS YOUR RESPONSIBILITY. THE COST OF SHIPPING IS NOT REFUNDABLE. IF YOUR RETURN FOR EXCHANGE IS ACCEPTED, THE COST OF THE NEW PRODUCT WILL BE INCLUSIVE OF THE SHIPPING CHARGES. KINDLY READ OUR EXCHANGE GUIDELINES HERE (HYPERLINK TO EXCHANGE GUIDELINES).

 

SHIPPING POLICIES

 

AT FWF, WE AIM TO PROVIDE YOU WITH THE BEST SHIPPING SERVICE ACROSS INDIA. WE STRIVE TO ALWAYS RESPOND TO YOUR QUERIES WITH THE UTMOST PROFESSIONALISM.

 

THE PROCESSING OF ALL ORDERS TAKES 5 TO 6 BUSINESS DAYS.

 

SHIPMENTS CAN BE A FEW DAYS LATE IF WE ARE DEALING WITH A HIGH VOLUME OF ORDERS. PLEASE GIVE THE DELIVERY PROCESS MORE TIME. WE WILL CALL OR EMAIL YOU IF THERE WILL BE A MAJOR DELAY IN SHIPPING YOUR ORDER.

 

SHIPPING RATES AND DELIVERY ESTIMATES

 

SHIPPING CHARGES FOR YOUR ORDER(S) ARE CALCULATED AND DISPLAYED AT THE CHECKOUT. THE COST OF SHIPPING RANGES FROM INR 70-120, DEPENDING ON YOUR LOCATION.

 

THE AVERAGE TIME IT TAKES FOR US TO DELIVER THE ORDER IS GIVEN BELOW:

 

WITHIN NEW DELHI: 24-48 HOURS

REST OF THE STATES/UNION TERRITORIES: 3-4 BUSINESS DAYS

 

SHIPPING CONFIRMATION AND ORDER TRACKING

 

ONCE YOUR ORDER HAS BEEN CONFIRMED, YOU RECEIVE A CONFIRMATION VIA EMAIL. ALL ORDERS CONTAIN TRACKING INFORMATION UPON BEING SHIPPED, WHICH IS INCLUDED IN THE SHIPPING CONFIRMATION EMAILS THAT ARE SENT AFTER SHIPPING OF THE ORDER.